Welcome to StoneBird Chemicals (“we,” “us,” “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your information when you visit and use our website: https://stonebirdchemicals.com/.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website:
a) Personal Information
You voluntarily provide this information, for example, when you:
- Contact us via forms or email
- Request support or information
- Subscribe to newsletters
Personal information may include:
- Your name
- Email address
- Phone number
- Any message or inquiry you submit
b) Non-Personal Information
We may also collect general information automatically, such as:
- Browser information
- IP address
- Pages visited
- Date and time of your visit
- Clickstream data
This information helps us analyze usage trends and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
a) To provide services and support
We use your contact information to respond to your inquiries, process requests, and deliver support related to our construction chemical products such as tile adhesive, tile bond, waterproofing solutions, and tile grout products.
b) To improve our website
Non-personal data helps us understand how visitors use our site so we can improve user experience, navigation, and content.
c) To send communications
With your consent, we may send you newsletters, product updates, and promotional information. You can opt out at any time.
d) To comply with legal requirements
We may use or retain information when required by law or to protect our legal rights.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Track website performance
- Analyze visitor behaviour
Cookies do not collect personal information unless you actively provide it. You may manage or block cookies through your browser settings, but this may affect some parts of the site functionality.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Service providers who assist us in operating the site
- Legal or governmental entities if required by law
- Third-party tools and analytics partners for performance and optimization
We take reasonable steps to ensure third parties respect your privacy.
5. Data Security
We implement reasonable technical and organizational measures to secure your information. However, no website can guarantee complete security, and data transmission over the internet is at your own risk.
6. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.
7. Links to Other Websites
Our website may contain links to external sites. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of linked sites.
8. Your Rights and Choices
You may:
- Request access to personal information we hold about you
- Ask us to correct, update, or delete your information
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
📞 Phone: +92 337 9647961
✉️ Email: info@stonebirdchemicals.com
📍 Office Address: 36/A Sundar Small Estate, Lahore, Pakistan
🌐 Website: https://stonebirdchemicals.com/
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you by posting the updated version on our website with a new “Last Updated” date.